Terms of Use

Please read these terms carefully before using the Go Air Cool app.

Terms of Use

Effective Date: July 29, 2026

Welcome to Go Air Cool ("Company", "we", "our", or "us"). These Terms of Use ("Terms") govern your access to and use of the Go Air Cool website, mobile application, and related services (collectively, the "Platform").

By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Platform.

1. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use the Platform. By using the Platform, you represent that you have the legal capacity to enter into these Terms.

2. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  1. Provide accurate and complete information.
  2. Keep your login credentials confidential.
  3. Notify us immediately of any unauthorized use of your account.
  4. Be responsible for all activities conducted through your account.

3. Products and Services

Go Air Cool offers:

  1. Air Conditioners
  2. Air Cooler Systems
  3. HVAC Accessories
  4. Installation Services (where available)
  5. Maintenance and Repair Services (where available)

Product availability may vary by location.

4. Pricing

All prices displayed on the Platform are subject to change without prior notice.

Although we strive for accuracy, pricing or product description errors may occur. We reserve the right to correct any errors and cancel affected orders if necessary.

Applicable taxes, shipping charges, and installation fees will be displayed during checkout.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  1. Accept or reject any order.
  2. Limit purchase quantities.
  3. Cancel orders suspected of fraud or unauthorized activity.
  4. Cancel orders due to pricing or inventory errors.

If payment has already been processed for a cancelled order, an appropriate refund will be initiated.

6. Payments

Payments may be made using supported payment methods available during checkout.

By placing an order, you authorize us and our payment partners to process your payment.

We do not store your complete payment card details on our servers.

7. Delivery

Estimated delivery dates are approximate and may vary due to:

  1. Stock availability
  2. Shipping delays
  3. Weather conditions
  4. Regional restrictions
  5. Force majeure events

Risk of loss passes to the customer upon successful delivery.

8. Installation Services

Where installation services are offered:

  1. Installation appointments depend on technician availability.
  2. Customers must provide safe access to the installation location.
  3. Additional charges may apply if extra materials or services are required.

9. Returns and Refunds

Returns and refunds are governed by our Return Policy.

Generally:

  1. Products must be returned in original condition.
  2. Certain products may not be eligible for return after installation.
  3. Refunds will be processed according to the original payment method.

10. Warranty

Manufacturer warranties apply where available.

Go Air Cool does not provide warranties beyond those expressly offered by the manufacturer unless otherwise stated.

11. User Responsibilities

You agree not to:

  1. Use the Platform for unlawful purposes.
  2. Attempt unauthorized access to our systems.
  3. Upload malicious software or harmful code.
  4. Interfere with Platform operations.
  5. Misrepresent your identity.
  6. Submit false reviews or misleading information.

12. Intellectual Property

All Platform content including:

  1. Logos
  2. Text
  3. Graphics
  4. Product images
  5. Software
  6. Trademarks
  7. Designs

is owned by or licensed to Go Air Cool and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or modify any content without prior written permission.

13. User Content

If you submit reviews, ratings, comments, or other content:

  1. You retain ownership of your content.
  2. You grant Go Air Cool a non-exclusive, royalty-free, worldwide license to use, display, and publish such content for Platform operations and marketing.
  3. You are responsible for ensuring your content does not violate any laws or third-party rights.

14. Limitation of Liability

To the maximum extent permitted by law, Go Air Cool shall not be liable for:

  1. Indirect damages
  2. Incidental damages
  3. Consequential damages
  4. Loss of profits
  5. Loss of business
  6. Data loss
  7. Service interruptions

Our total liability shall not exceed the amount paid by you for the applicable order giving rise to the claim.

15. Disclaimer

The Platform is provided on an "as is" and "as available" basis.

We make no guarantees that:

  1. The Platform will always be available.
  2. The Platform will be error-free.
  3. The Platform will be uninterrupted.
  4. Product information is always completely accurate.

16. Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Third-Party Services

Our Platform may integrate with third-party providers such as payment gateways, shipping partners, analytics services, or customer support tools.

We are not responsible for the practices or content of third-party services.

18. Suspension and Termination

We may suspend or terminate your account without prior notice if you:

  1. Violate these Terms.
  2. Engage in fraudulent activities.
  3. Abuse our services.
  4. Harm other users or the Platform.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

20. Changes to These Terms

We may update these Terms from time to time.

The revised version will become effective upon publication on the Platform. Continued use of the Platform constitutes acceptance of the updated Terms.

21. Contact Us

If you have any questions regarding these Terms, please contact us.

Go Air Cool

Email: sales.goaircool@gmail.com

Phone: +91 72086 6270

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (IST)

By using the Go Air Cool Platform, you acknowledge that you have read, understood, and agree to these Terms of Use.